Frequently Asked Questions

The ESKUTE NOVA is designed for kids and teens aged 6-14 years old, with a maximum weight capacity of 176 lbs (80 kg). Based on our experience, it's best suited for ages 8-14. Younger kids (6-7) can use it in Eco mode, but may find the bike a bit heavy to handle.

The ESKUTE NOVA has three speed modes: • Eco Mode: ~8 mph — Perfect for beginners and young riders • Normal Mode: ~14 mph — Great for everyday riding • Sport Mode: 20 mph — For experienced older kids only Parents can set the speed mode, so you have full control over how fast your child can go.

The 36V 10.4Ah battery provides: • Up to 20 miles in Eco mode on pavement • 12-15 miles in Normal mode on mixed terrain • 10-12 miles in Sport mode off-road A full charge takes 4-6 hours. The battery is removable, so you can charge it indoors.

Yes. Safety features include: • Disc brakes on both front and rear wheels • 3 adjustable speed modes so parents control top speed • Front suspension for stability on rough terrain • LED headlight for visibility • Sturdy steel frame designed for young riders We always recommend: adult supervision, a properly fitted helmet, knee pads, elbow pads, and closed-toe shoes.

Yes! This is one of the ESKUTE NOVA's best features. The three speed modes let you set the maximum speed: • Eco Mode limits speed to ~8 mph • Normal Mode limits speed to ~14 mph • Sport Mode allows full speed up to 20 mph Start younger riders on Eco mode and increase as they gain experience and confidence.

The ESKUTE NOVA comes partially assembled. You'll need to attach the handlebars, front wheel, seat, and pedals. Most parents report it takes 30-60 minutes with basic tools (included). The instructions are clear, and there are helpful video guides online.

The ESKUTE NOVA weighs approximately 55 lbs (25 kg). This is heavier than some competitors, which is a trade-off for the more powerful 500W motor and steel frame. Kids can ride it easily, but younger children may need help moving it when not riding.

Essential safety gear: • Helmet (mandatory in most areas) • Knee pads • Elbow pads • Closed-toe shoes Recommended for off-road riding: • Riding gloves • Eye protection (glasses or goggles) • Long pants and sleeves

The ESKUTE NOVA is available on Amazon with fast shipping and easy returns. We recommend buying from Amazon for their reliable customer service, verified reviews, and competitive pricing.

ESKUTE typically offers a manufacturer warranty covering the frame and electrical components. For the most current warranty details, check the Amazon listing or the ESKUTE official website. Buying through Amazon also gives you their 30-day return policy as an additional safety net.